Budget: $12-$25/person
Calamari Fritos and Lechon Asado
Sanwish de Pescado Frito
Food
For appetizer, we ordered Calamari Fritos, the taste is different than the rest of the calamari's I've ever tasted. I don't think it's worth the $9.00 for 10 pieces. I ordered Sanwish de Pescado Frito - a fish sandwich, and it was okay. My husband ordered Lechon Asado, he wasn't really a fan and he said it tasted like corned beef. But we liked the fried banana that came along with his order! I love that about Cuban food, and the sunny side up egg too. Oh, and our drinks, coconut water! I thought it's going to be refreshing since a glass costs only $2. But it tasted nothing more like water maybe because of too much ice. And just like the calamari, you'll be able to count the [coconut meat / pulp] pieces.
Cleanliness
Generally, it's clean. Saw it myself when she bussed our table.
Kid-Friendliness
My husband saw they have a high chair and I didn't bother asking about a booster sit which you can't really use on the kind of chairs they have. Whichever, they didn't offer it too, seeing my little one's starting to "get busy". They do have coloring sheets and crayons but we were not given one. Maybe because we brought our own.
Customer Service
Unfortunately, they failed us here, if you read the introduction.
Having tried and tested it, are we going back? Definitely NEVER! It's one of those places I'd say once is enough. If we did get a great customer service, I can see myself with my girlfriends having a great night-out on the tables outside.
DISCLAIMER
yummy, Cuban food is great.Customer service is really important, they should know how to deal with customers.
ReplyDeletethats sad that they were not able to serve you better :| neve rtried cuban food but im curious how it tastes like :)
ReplyDeleteRovie
The Bargain Doll
Looks yummy, but I haven't tried Cuban food before.
ReplyDeleteIn every business, good customer service should be the top priority. It's sad when we are not treated the way we deserve.
Honney
www.iamsupermom.com
Great to know about it. At least now I know that there service is not good.
ReplyDeleteMaybe because they are full that is why service was not good but that is not an excuse. Management should anticipate times like this and provide additional staff to sit customers. But looking at the photos hmmmmmm I'd better not try that place =)
ReplyDeleteThat happens sometimes when resto's are packed. The same incident happened to me and my hubby once here in BKK. Up to this day, we hadn't returned to that establishment; even if their foods were rather nice.
ReplyDeleteIKR, I hope they realize they're losing money with unsatisfied customers. I honestly can imagine myself going back but not with that kind of treatment. :(
Delete